Last Updated: April 2, 2026
1. Introduction
Welcome to Napa Canvas. We specialize in handcrafted shade solutions for residential and commercial properties. This Privacy Policy explains how we collect and protect your information when you interact with our website or request a consultation via our inquiry forms.
2. Information We Collect
When you contact us through our website, we collect information necessary to evaluate your project and provide an accurate estimate:
- Contact Identifiers: Your first and last name, email address, and phone number.
- Project Specifics: Your interest in specific solutions (e.g., Infinity Shades, Awnings, Outdoor Covers), your desired project completion deadlines, and any detailed messages you provide.
- Visual Data: Any photos of your project or property that you choose to upload through our form.
- Technical Data: Standard internet activity such as IP address and browser type collected via cookies to ensure form security (e.g., reCAPTCHA).
3. How We Use Your Information
We use the data collected via our forms to:
- Evaluate & Consult: Use your uploaded photos and project details to prepare for a site evaluation or design consultation.
- Schedule: Manage our fabrication and installation timeline based on your indicated deadlines.
- Direct Communication: Contact you regarding your specific inquiry and provide personalized estimates.
- Security: Verify that form submissions are legitimate and protect our site from spam.
4. Data Retention & Photos
- Project Photos: We retain uploaded photos as part of your project file to ensure continuity from design to installation. If a project does not move forward, these files are periodically purged.
- Contact Info: We keep your contact details only as long as necessary to provide service or as required by California tax and business record laws.
5. Your California Privacy Rights (CCPA/CPRA)
As a California resident, you have the following rights:
- Right to Access & Correct: You may request to see the data we have collected from your form submissions or ask us to correct inaccuracies.
- Right to Delete: You can request that we delete your personal information and project photos, provided they are not required for an active contract, warranty, or legal obligation.
- Non-Discrimination: We will never provide a different level of service based on you exercising your privacy rights.
6. Sharing of Information
We do not sell your personal information or project photos. We only share data with:
- Internal Teams: Our skilled fabricators and installers who need the information to craft your solution.
- IT & Hosting Partners: Secure platforms that host our website and manage our email communications.
7. Contact Us
To update your project information or exercise your privacy rights, please contact us at:
Napa Canvas
100 Coombs St Napa, CA 94559, United States
707-258-2903
info@napacanvas.com
